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Terms & Conditions
General
Welcome to our website. By using this site, you agree to the following terms and conditions. We strive to provide accurate product information, including descriptions, images, and pricing, but occasional errors may occur. We reserve the right to correct any errors or update information at any time without prior notice.
All purchases must be paid in full before processing and shipment. We reserve the right to cancel or refuse any order at our discretion. Shipping times are estimates and may vary depending on your location and chosen delivery method. While we aim to ship orders promptly, we are not responsible for delays caused by third-party carriers or unforeseen circumstances.
Some products may come with manufacturer warranties. Unless otherwise stated, we do not provide additional warranties or guarantees. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
These terms may be updated periodically. By continuing to use our site, you accept any changes made to these terms and conditions.
Delivery
Once your order is successfully placed and payment is confirmed, we begin processing it as quickly as possible. Orders are typically packed and shipped within 2 business days. You will receive a confirmation email with tracking information once your order has been dispatched. Delivery times may vary depending on your location, selected shipping method, and courier services. We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances. Please ensure your shipping information is accurate at checkout, as we are not liable for packages delivered to incorrect addresses provided by the customer. For any delivery-related questions or concerns, our support team is here to help.
Returns & refunds
We want you to be satisfied with your purchase. If you receive a product that is damaged, defective, or not as described, please contact us as soon as possible. Items may be eligible for return if they are unused, in their original packaging, and returned within a specified period from the date of delivery, typically 7 days.
To initiate a return, please reach out to our customer service team with your order number and details about the issue. Once we approve the return, we will provide instructions for sending the item back. Please note that return shipping costs may apply unless the item is defective or the return is due to our error.
Refunds will be issued to the original payment method after we receive and inspect the returned item. Processing times for refunds may vary depending on your bank or payment provider. We reserve the right to deny returns or refunds if the item shows signs of use, damage, or is returned outside the accepted return window.
If you have any questions or need help with a return, feel free to contact our support team.